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Privacy Policy

Slingfisher is committed to respecting the wishes of its customers when it comes to privacy. We handle all customer information in terms of accounts, transactions and correspondence with discretion. The policies listed below in the statement pertain to online ordering.

Collection of Personal Information
The only personal information collected by Slingfisher through our website is information that is submitted to us voluntarily by our customers. No personal information is obtained by simply browsing the site. We do collect web site usage information such as number of page visited, navigation information, length of stay, names of browsers used, and other non-personally identifiable information.

It is our policy not to release our customers' phone numbers or e-mail addresses to any other third party. This information is used by Slingfisher for Customer Care purposes, such as calling or e-mailing with questions regarding your order and product after service. E-mail addresses from e-mail offer subscriptions are kept in strict confidence by Slingfisher. On occasion, our home garden customers' names and mailing addresses are rented or exchanged with mailers of quality home and garden goods and services. On occasion, our professional grower customers’ names and addresses are exchanged with industry related professionals, such as growers’ associations or publications that we feel may provide a benefit to the grower. If you do not wish to receive such mailings, please e-mail us with your name and address information. We do not rent our customers' telephone numbers or e-mail addresses.

Slingfisher cookies to collect information around abandoned shopping carts. A cart is considered abandoned after one hour of inactivity/lack of purchase. Once the timer has expired an SMS message will be sent as a reminder.

Slingfisher has been validated and is secure for online transactions. Credit card and Tax Exempt ID information you provide online is encrypted and is used only within the scope of normal transactions between you, Slingfisher and our banking institutions.